Frequently Asked Questions

We design and deliver trading technology and white‑label solutions for brokers, exchanges, and proprietary trading firms. Core lines include EBSWare xTrader (multi‑asset trading platform), EBSWare Prop (prop‑firm stack), MT4/MT5 operations, low‑latency hosting, and crypto/token issuance.

• Audience: regulated brokers, prop firms, fintech startups, market‑access providers.
• Model: one‑off implementation + managed service options.
• Deployment: cloud, hybrid, or on‑prem in major financial hubs.

No. We provide software and infrastructure to businesses. We neither solicit retail clients nor hold customer funds.

A white‑label allows you to launch under your brand on a proven technology stack. Packages typically include:

• Branding & theming, domains and SSL, tenant isolation
• Asset setup (FX, CFDs, stocks, crypto), instruments, trading hours
• Account types, margin & leverage, fees/commissions, swaps
• Liquidity bridging and routing (A‑book/STP/ECN, or hybrid)
• Back‑office roles & permissions, risk controls, reporting
• CRM & onboarding flows, KYC/AML integrations
• Payments & on‑/off‑ramps, payout automation

Most launches complete in 2–4 weeks depending on scope (number of assets, integrations, branding rounds, and hosting region).

WebTrader, iOS/Android, and desktop. Real‑time quotes and charts, order types (market/limit/stop), OCO/OCA, advanced analytics, and notifications.

• Trader & account management, KYC status, deposits/withdrawals
• Risk dashboard: exposure, P/L, margin usage, alerts
• Fee configuration, partner/IB settings, revenue reports
• Role‑based access control (RBAC) and audit logs

Yes. We connect via FIX 4.x/5.0 or bridge adapters to LPs/ECNs, including primary FX venues and crypto liquidity networks.

• Challenge builder (phases, targets, max daily/overall drawdown)
• Auto‑verification, breach detection, and rule engine
• Funded account automation and scaling plans
• Performance dashboards and leaderboards

We provide configurable disclosures, geography filters, and KYC/AML hooks. Jurisdictional legal review remains the client’s responsibility.

Server installation & hardening, plugin management, bridge setup, monitoring, log retention, capacity planning, daily backups, and DR drills.

Yes—lift‑and‑shift, cross‑DC replication, and cluster/high‑availability topologies to minimize downtime and reduce latency.

London, New York, Tokyo, Singapore and additional POPs upon request. Options: VPS, dedicated, or colocation; anycast/WAF/DDoS available.

In‑region intra‑DC single‑digit milliseconds for order routing; cross‑region optimized via premium transit and peering.

Via FIX API, bridge connectors, or venue SDKs. Smart‑routing supports A‑book, B‑book, or hybrid with markup, min/max spread, rejects, and throttles.

Yes—connectors to major exchanges, prime brokers, and OTC desks; consolidated order book and risk limits per venue.

• CRM (lead routing, KYC status, segmenting)
• KYC/AML (IDV, liveness, sanctions/PEP screening)
• Payments (cards, APMs, bank rails, PSPs)
• BI/warehouse (Redshift/BigQuery/Snowflake export)

REST and WebSocket for market data and orders; FIX for institutional routing; webhooks for events (KYC passed, order filled, payout released). OAuth2/SSO supported.

Network segmentation, MFA/SSO, role‑based permissions, encryption in transit and at rest, key rotation, WAF/DDoS, vulnerability scans, and audit logs.

Yes—RPO/RTO objectives with periodic DR tests; backup encryption and geo‑replication.

Hreflang/geofencing by jurisdiction, product eligibility flags, configurable disclosures, KYC/AML hooks, and data‑retention policies. Legal authorization remains with the client.

We do not provide services to sanctioned regions/parties. Clients must maintain their own sanctions screening and regulatory approvals.

Implementation fee + monthly subscription. Optional add‑ons: additional venues, extra environments (UAT/staging), advanced analytics, and managed operations.

Yes—subject to security and support prerequisites. Many clients choose managed hosting for faster time‑to‑market.

Tiered support (business hours to 24×7). Ticketing + Slack/Telegram bridges available. Optional incident post‑mortems and change advisory board (CAB).

Yes—sandbox environment, admin training, and runbooks for BAU operations.

Primary in the selected region with encrypted backups. Data processing adheres to client’s privacy policy and applicable laws (e.g., GDPR‑like principles).

Yes—scheduled S3/Blob exports, database read replicas (subject to scope), and BI connectors.

Smart‑contract development (ERC‑20/BEP‑20), tokenomics advisory, branding, documentation/whitepaper, and listing support.

We integrate with third‑party wallet/custody providers; we do not directly hold client assets.

Card processors, bank transfers, alternative payment methods (APMs), and crypto on‑/off‑ramps via PSP partners. PCI DSS rests with the PSP; we tokenize where available.

Yes—content structure for Polylang/WPML, hreflang mapping, localized slugs, and per‑locale OG/Twitter images for better CTR.

Yes—content, users, KYC status, balances (subject to reconciliation), and DNS cutover with rollback plans.

• A‑book / STP / ECN: Order flow routed to external liquidity venues; broker earns spreads/commission.
• B‑book: Internalization of flow; exposure managed by risk engine and limits.
• Bridge: Software linking trading servers to LPs/venues for price feeds and execution.
• FIX API: Financial Information eXchange protocol used for institutional trading and market data.
• RBAC: Role‑Based Access Control to govern permissions across back‑office users.
• Drawdown (DD): Max loss from a peak; used in prop challenges (daily/overall DD).
• RTO/RPO: Recovery Time/Point Objectives—targets for restoring service and data after incidents.
• WAF/DDoS: Web Application Firewall and anti‑DDoS controls to protect public endpoints.
• PII: Personally Identifiable Information; data subject to privacy laws.
• PSP: Payment Service Provider integrated for deposits/withdrawals.
• Webhook: HTTP callback fired on events (e.g., order filled, KYC approved).
• SSO/OAuth2: Single sign‑on patterns for enterprise auth and partner portals.