Introduction

At EBS FinTech SDN BHD (“we,” “our,” or “EBS FinTech”), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website or services. By accessing and using our website or engaging with us, you consent to the practices described in this policy.

EBS FinTech SDN BHD is registered in Kuala Lumpur, Malaysia, and operates in compliance with the laws and regulations of Malaysia.

Information We Collect

We collect the following types of information when you interact with our website or services:

1. Personal Information:
   • This includes information such as your name, email address, phone number, job title, and company name, which we collect when you fill out forms, subscribe to services, or contact us.
2. Usage Data:
   • We collect details about your interaction with our website, including IP addresses, browser types, device information, pages visited, and time spent on each page. This helps us improve the website’s performance and user experience.
3. Cookies:
   • Our website uses cookies to improve your experience, analyze website traffic, and provide personalized content. You can control the use of cookies through your browser settings, but this may affect certain functionalities on our website.

How We Use Your Information

We use the information we collect for the following purposes:

1. Providing and Improving Services:
   • To provide you with the services you request, enhance the functionality of our website, and improve your overall user experience.
2. Communication:
   • To communicate with you regarding your inquiries, service updates, promotional offers, and other relevant information.
3. Customization:
   • To personalize content and advertisements to suit your preferences and improve your experience with our website.
4. Legal Compliance:
   • To comply with applicable laws and regulations in Malaysia and other relevant jurisdictions, as well as respond to lawful requests by government authorities.

Data Security

We take reasonable measures to ensure the security of your personal information, protecting it from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Sharing of Your Information

We may share your personal information under the following circumstances:

1. Service Providers:
   • We may share your information with third-party service providers who assist us in operating our business, such as data hosting, technical support, and marketing. These providers are contractually obligated to keep your information confidential and only use it for the purposes for which it was provided.
2. Legal Requirements:
   • We may disclose your personal data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
3. Business Transfers:
   • In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of such changes before your personal information is transferred to a new privacy policy.

Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

1. Access:
   • You have the right to request access to the personal data we hold about you.
2. Correction:
   • You can request that we correct any inaccurate or incomplete personal data.
3. Deletion:
   • You have the right to request the deletion of your personal data, subject to our legal obligations and contractual requirements.
4. Objection:
   • You can object to the processing of your personal data, including for direct marketing purposes.
5. Withdraw Consent:
   • If we are processing your personal data based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by Malaysian law. Once the data is no longer needed, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal data from a child under 13, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, along with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.