Frequently Asked Questions
1. What is a white-label solution?
A white-label solution allows businesses to use a ready-made platform under their own brand. EBS FinTech offers white-label brokerage, crypto exchange, and prop trading platforms so you can launch quickly without building technology from scratch.
2. What services are included in the EBSWare xTrader white-label?
The xTrader white-label covers platform branding, brokerage license guidance, liquidity integration, multi-asset trading setup (forex, stocks, crypto), CRM, KYC integration, and more.
3. What kind of back-office tools are available in xTrader?
xTrader’s admin panel includes trader management, account configuration, risk monitoring, trade analytics, role-based access, and revenue reporting dashboards.
4. What is proprietary trading?
Proprietary trading (prop trading) refers to trading with the firm’s own money rather than clients’. Firms earn profits from market gains rather than commissions.
5. What does the EBSWare Prop white-label solution include?
It includes modules to create trading challenges, trader evaluation stages, funded account automation, risk limits, and customizable rule engines.
6. What backend features are available for prop firms?
Prop firm admins can control evaluation criteria, assign balances, set daily/overall drawdowns, track user performance, and automate scaling rules.
7. Do you support technical maintenance for MT4 and MT5?
Yes, we maintain MT4/MT5 infrastructure, including server installation, plugin support, monitoring, and daily backups to ensure platform uptime and compliance.
8. Can you help me migrate or upgrade my MT4/5 system?
Absolutely. We offer migration, scaling, and optimization for brokers switching hosting providers or upgrading to clustered solutions.
9. What server services do you provide?
We provide 24/7 monitored VPS and dedicated servers, DDoS protection, data recovery, and ultra-low latency hosting tailored for financial markets.
10. Is it possible to host trading infrastructure in multiple regions?
Yes, we support global hosting in financial hubs including London, New York, Tokyo, and Singapore to optimize latency and uptime.
11. What is included in your cryptocurrency issuance service?
Our crypto issuance service includes smart contract development (ERC-20, BEP-20, etc.), tokenomics advisory, listing support, branding, and whitepaper creation.
12. Can I issue a token as an individual or startup?
Yes. We help both individuals and companies create tokens. Whether you’re launching a DAO or utility token project, we can guide the entire process.
13. How long does it take to launch a white-label platform?
Depending on complexity, we can launch your white-label solution in 2–4 weeks, including branding, configuration, and deployment.
14. How can I contact EBS FinTech?
You can email us at [email protected] or call +60 328568499 to schedule a consultation or demo.